Effective Date: 10/1/2024

At Urpuppy.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with our site, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information (credit card details)
b. Non-Personal Information

We may also collect non-personal information automatically when you visit our site, including:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of access
  • Referring website

2. How We Use Your Information

We may use the information we collect from you for various purposes, including:

  • To process your orders and manage your account
  • To improve our website and services
  • To communicate with you, including sending confirmations and updates
  • To respond to inquiries, customer service requests, and support needs
  • To send you marketing communications, if you have opted in to receive them
  • To comply with legal obligations and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required to fulfill your order or as necessary to operate our business. We may share your information with:

  • Service providers who assist us in operating our website and conducting our business (e.g., payment processors, shipping companies)
  • Complying with legal requirements or regulations
  • Protecting our rights or the rights of others

4. Cookies

Urpuppy.com uses cookies to enhance user experience. Cookies are small text files placed on your device by websites you visit. You can choose to accept or decline cookies through your browser settings. However, declining cookies may prevent you from taking full advantage of our website.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information
  • Withdraw consent for processing your personal information
  • Object to or restrict processing of your personal information To exercise these rights, please contact us using the information below.

7. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click

on a third-party link, you will be directed to that third party’s site.